Last updated: May 7, 2026
These Terms & Conditions (“Terms”) govern your use of Toufan Tyres services, website, and online store available at https://toufantyres.ae/.
By accessing our website, purchasing products, booking services, or using any of our automotive solutions, you agree to these Terms.
1. ABOUT US
Toufan Tyres is an automotive service and online tyre store based in Dubai, UAE.
We provide:
- Online tyre sales
- Tyre fitting and wheel alignment
- Car batteries and spare parts
- Mechanical services
- Electrical repairs
- Car detailing
- Car painting
- Car tinting
- Engine overhauling
Website: https://toufantyres.ae/
Email: info@toufantyres.ae
Phone / WhatsApp: +971 55 740 0594
Address: Opp. Hamarain Center, Shop #2, Al Khabeesi, Deira, Dubai, UAE
2. PRODUCTS & SERVICES
We offer automotive products and services including tyres, accessories, and workshop services.
- Product images are for illustration purposes only.
- Specifications, sizes, and availability may vary.
- Customers are responsible for selecting the correct tyre size and vehicle compatibility.
Toufan Tyres reserves the right to refuse service where vehicle condition, safety concerns, or unavailable inventory prevent proper completion.
3. ONLINE ORDERS
By placing an order through our website:
- You confirm all submitted information is accurate.
- Orders are subject to stock availability and confirmation.
- We reserve the right to cancel or reject orders due to pricing errors, stock issues, fraud suspicion, or technical issues.
Order confirmation does not guarantee shipment until payment is verified.
4. PRICING & PAYMENT
- All prices are displayed in AED (United Arab Emirates Dirham) unless otherwise stated.
- Prices may change without notice.
- Applicable 5% VAT is charged according to UAE law.
We accept:
- Cash
- Credit/Debit Cards
- Bank Transfer
- Online Payment Gateway
Payment must be completed before delivery, installation, or order release.
5. DELIVERY & INSTALLATION
For online orders:
- Delivery timelines are estimates only.
- Delays caused by courier partners, supplier delays, weather, or force majeure are outside our control.
For installation services:
- Customers must attend scheduled appointments or notify us in advance for rescheduling.
6. WARRANTY
Tyres
Tyres sold by Toufan Tyres may include manufacturer warranty where applicable.
Warranty generally excludes:
- Normal wear and tear
- Road hazards
- Improper alignment or inflation
- Accidental damage
- Misuse or racing/off-road misuse
Services
We may provide limited workmanship warranty on workshop services depending on service category.
Warranty becomes void if work is modified by third parties.
7. RETURNS & REFUNDS
Refunds and returns are governed by our Refund Policy.
General rules:
- Installed tyres are non-returnable unless manufacturer defect is confirmed.
- Opened oils, lubricants, batteries, and installed parts are non-refundable.
- Completed services are non-refundable.
8. CUSTOMER RESPONSIBILITIES
Customers agree:
- Vehicle information is accurate
- They are authorized to purchase products or approve services
- Payment obligations will be fulfilled
Customers are responsible for verifying tyre size, vehicle compatibility, and appointment details before checkout.
9. LIMITATION OF LIABILITY
To the maximum extent permitted under UAE law:
- Toufan Tyres is not liable for indirect, incidental, or consequential damages.
- Liability is limited to the value of the purchased product or service invoice.
We are not responsible for losses caused by:
- Vehicle misuse
- External repairs
- Supplier/manufacturer delays
- Customer negligence
10. WEBSITE USAGE
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious code or spam
- Use our content without permission
We reserve the right to restrict access or terminate accounts for misuse.
11. INTELLECTUAL PROPERTY
All website content including:
- Logos
- Branding
- Product images
- Text
- Graphics
- Website design
belongs to Toufan Tyres and may not be copied, reproduced, or distributed without written consent.
12. PRIVACY
Customer data including:
- Name
- Contact details
- Vehicle information
- Purchase history
is handled securely and according to our Privacy Policy.
13. GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved under Dubai jurisdiction or relevant UAE consumer authorities.
14. CHANGES TO TERMS
Toufan Tyres may update these Terms at any time.
The latest version will always be available at:
https://toufantyres.ae/terms-conditions
CONTACT US
Toufan Tyres
Opp. Hamarain Center, Shop #2, Al Khabeesi, Deira, Dubai, UAE
Phone / WhatsApp: +971 55 740 0594
Email: info@toufantyres.ae
Website: https://toufantyres.ae/